OTRS transfer queue

you can't transfer complete queue to another location in meaning copy all tickets to new location :(
it's possible just move complete queue with all tickets using "Sub-queue of" dropdown, just select new mounting point.



HOWTO copy all tickets to new location.

PLEASE MAKE BACKUP BEFORE ANY CHANGE!

The solution - create  structure at another location and use generic job to move all (open and closed) tickets to new queue. This must be done for all subqueues also.


Enjoy!
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