OTRS default search ticket number

You can enable default search by ticket number in SysConfig with option

Ticket::Frontend::AgentTicketSearch###Defaults###TicketNumber

OTRS add custom CSS style

Wrong way to add it directly to HTMLHead.dtl file.

Correct way to create new Custom.css file, save it into /var/httpd/htdocs/skins/Agent/default/css/ directory
and add Custom.css item to Loader::Agent::CommonCSS###000-Framework via SysConfig editor.

 Enjoy!

OTRS enable login autocomplete in Firefox

if your username and password weren't filled out with firefox password manager you should remove readonly attribute in Login.dtl file.

Wrong:

<div class="Field"> 

<input type="text" id="User" name="User"  class="W50pc" autocomplete="off"  

readonly="readonly" />
</div>

Correct:

<div class="Field"> 

<input type="text" id="User" name="User"  class="W50pc" />
</div>

HOWTO change resolution in linux installer

when I installed fedora core it had wrong autodefined screen resolution and screen was truncated so i can't see buttons and I would like to install in graphic mode :)

I have read manual (RTFM !) and found that I can press Tab on first screen and set resolution as

resolution=1024x768

and buttons are back

Enjoy!