nsclient++ and check IIS7 application pools

It exists well-known script for NSClient++ 3.x to check Internet Information Services (IIS) AppPool status. It uses Windows Management Instrumentation (WMI). I didn't find installation instruction for NSClient++ 4.2 and I would like to share my working config.

• Just save Check_IISv7_AppPool_State.vbs file into scripts directory 
• modify setting in nsclient.ini file as stays below 
• restart nsclient service finally

; 
[/modules]
; NRPE server - A simple server that listens for incoming NRPE connection and handles them.
NRPEServer = 1


[/settings/NRPE/server]
allowed hosts = YOUR.NAGIOS.SERVER.ADDRESS
allow arguments = true
allow nasty characters = true
port = 5666
timeout = 60
use ssl = 1
performance data = 1

[/settings/external scripts]
allow arguments = 1
allow nasty characters = 1
timeout = 60

[/settings/external scripts/scripts]
check_iis_defaultapppool=cscript.exe //nologo //T:60 scripts/Check_IISv7_AppPool_State.vbs DefaultAppPool
check_iis_mypool=cscript.exe //nologo //T:60 scripts/Check_IISv7_AppPool_State.vbs "My New Pool"
check_iis_longrunning=cscript.exe //nologo //T:60 scripts/check_IISv7_long_running.vbs 1000 20000

NOTE: Application Pool name with spaces must be quoted as was described in the previous post!

To check settings from nagios server please execute on remotes host
# /usr/local/nagios/libexec/check_nrpe -H IIS.HOST.IP.ADDRESS -t 60 -p 5666 -c check_iis_mypool

If all settings are correct you should see result
OK! My New Pool: STARTED

Enjoy!

OTRS hide junk/spam queue from move list

Problem: OTRS user complains about wrong moved ticket into spam queue when tried to move into another queue.

IMHO 'spam' button is more secure way to mark as spam the ticket, so we need to remove junk/spam queue from dropdown without coding.
You can't just revoke move_into permission from junk/spam queue's group because you lose option 'mark as spam'. And here can help us simple ACL

#hide junk queue
$Self->{TicketAcl}->{'ACL-hide-junk-queue'} = {
 # match properties
 Properties => {
  # all tickets
  Ticket => {

  },
  
  #only on AgentTicketZoom page
  Frontend => {
 Action => [
  'AgentTicketZoom',
 ],
  },
 },
 PossibleNot => {
  # shouldn't be moved into
  Ticket => {
                Queue => ['Junk', 'SPAM'],
            },
  }, 
};

Enjoy!

success story: passing arguments with quoted spaces to check_nrpe from nagios.

I have managed to to pass parameter as twice quoted (“ ‘ param value ‘ “) on nagios side and the command was executed, but it happens only from command line, and i can’t pass parameter from nagios config. In my humble opinion less elegant and non-flexible code is better than non-working solution, as a bad peace is better than a good quarrel. At least it work for me and solution was to hardcoded parameter on nrpe side:
filename with special characters must be quoted with double quotes. Check following command first from command line on remote host
# ./check_file_size.sh -v --maxcrit 100000 "/tmp/Some File Name with Spaces.log"

If command returns filename and file size, the next step to add command to NRPE config. Let’s edit nrpe.cfg and add new command

command[check_file_demo]=/usr/local/nagios/libexec/check_file_size.sh -v --maxcrit 100000 "/tmp/Some File Name with Spaces.log"

save file and execute from command line on remote host

./check_nrpe -H 127.0.0.1 -c check_file_demo

when it works you can use check_nrpe command already from nagios server.

Enjoy!